TERP Module

Courier & Logistics

Book a parcel, run the day from one board, put a rider on the road with a phone, and let the customer watch it come — with cash-on-delivery kept as the shipper's money, never yours.

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A last-mile courier run end to end. A parcel is booked with a price worked out from your own rate card, given a waybill it keeps for life, and pushed through one board — booked, picked up, at a hub, in transit, out for delivery, delivered — where every move leaves a line on its trail. Riders work from a phone: their pickups and deliveries, one tap to collect, a signature and a photo to prove a handover, and the COD to take at the door shown big because it is cash in their pocket. And underneath it, two rules most software for this trade gets wrong. Freight is not income when it is paid — it is held until the parcel is actually delivered, so a month of prepaid bookings does not flatter the books. And COD is not your money at all — it is the shipper's, collected and owed back, tracked as cash-with-riders on one side and owed-to-shippers on the other, so it can never look like profit you can spend. The customer, meanwhile, tracks their own parcel on a free live map and pays online if you let them.

Key features

What you get

One operations board: every active parcel by stage, with the next move it can make
A status trail behind every parcel — who moved it, when, and where
Scan a waybill to advance it at a checkpoint — work through a bag of parcels fast
Rider app by PIN: my pickups, my deliveries, call/WhatsApp, and the COD to collect
Proof of delivery — signature, photo, GPS, and an optional code texted to the receiver
The rider never sees the courier's charge — only the cash to take at the door
Freight is held as unearned and becomes income only when the parcel is delivered
COD is a pass-through: cash-with-riders and owed-to-shippers, never counted as income
Settle a rider's cash and pay a shipper out separately — the two are tracked apart
Public tracking with a live rider map on OpenStreetMap — free, no billing key
A customer portal to track parcels and request a pickup, with online payment via iPay
Status texts with a tracking link — booked, out for delivery, delivered — all off until you ask

See it in action

A worked example

Who it is for

Built for teams like these

Courier servicesLast-mile deliveryParcel & document deliveryE-commerce fulfilmentLocal delivery businesses

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★ Built-in AI assistant

New to Courier & Logistics? Just ask.

Every TERP workspace includes an AI assistant that explains any Courier & Logistics feature or report in plain language — so you and your team are productive from day one, no manual required. It answers from TERP's own guides, anytime.

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Every module shares one ledger, one customer list and one login.

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