TERP Module

Online Orders

A complete order book for social sellers — take orders by channel, save customers and addresses, print a barcode + QR label, dispatch by courier, log returns.

Start free → All modules

Made for Facebook / Instagram / TikTok / WhatsApp sellers who do not need a full POS. Take an order tagged by the channel it came from, recognise repeat buyers by phone with a saved address book, sell products with size / colour variants, print a self-branded label with a waybill barcode and a scannable QR, dispatch a batch to a courier in one click with the COD owed tracked, and log returns. Revenue is recognised on delivery and posts to the ledger; customers are shared across TERP.

Key features

What you get

Take an order in seconds — customer, items, delivery address, COD or prepaid
Basic products with optional stock that counts down as orders ship — or import them linked from your Inventory catalogue
An editable courier list, with a waybill number on every order
Repeat buyers recognised by phone, with a saved address book of delivery addresses
Products with size / colour variants — each its own SKU, barcode, price and stock
Every order tagged by channel — Facebook, Instagram, TikTok, WhatsApp, Website, Phone, Walk-in
Dispatch board — bulk mark shipped by courier, with the COD still to collect tracked
Returns log — returned, damaged, lost or replaced, with a reason
A label designer — eight stock sizes from 100×150 down to 50×25 mm plus A5, A4 and a custom size, five templates, per-edge margins, your logo, a size slider for every block of text, and exactly which blocks show; print one label or many ticked orders in one job
Money the right way — prepaid held as an advance, revenue recognised on delivery, all through the ledger
Customers are shared Party records — the same person across CRM and every module
Silent one-tap label printing with QZ Tray, at a page size TERP states outright so no printer driver can rotate or shrink it
Refusal history on every customer — a parcel refused at the door counts against them, a parcel returned after they accepted it does not, and a courier loss never does
A block list of phone numbers and addresses you have decided not to send COD to, with the reason and who set it — it warns at dispatch, it never refuses your customer for you
Duplicate order detection — two open orders from one phone, or one address with two phones, caught before both parcels ship
An amounts label that splits order value, courier charge and net, for handing a COD parcel over without doing arithmetic on a doorstep
A COD balance per courier — what each courier is holding for you, derived from delivered unpaid parcels so it can never drift from the orders themselves
Optional COD accounting that debits a courier receivable at delivery instead of cash, because on a COD sale the courier holds the money for weeks, not you
Courier payout reconciliation — paste their remittance sheet, match every line by waybill, and see collected against due with the shortfalls named; posts one balanced voucher and leaves short-paid parcels outstanding to chase

See it in action

A worked example

An order, from message to delivered

1

A buyer messages you on WhatsApp; you log the order with their items and address.

2

You choose Cash on delivery, pack it, and pick your courier with its waybill.

3

You print the delivery label — self-branded, with a COLLECT box and barcodes — and hand it over.

4

When it is delivered you mark it done; the sale posts to the ledger and stock counts down.

Try it yourself

Live demo — Demo Traders

Open any staff app below and sign in with PIN . On the customer website you can sign in with demo / 123 to place a test order, then watch it flow through the apps.

Full back-office: https://terpapp.semicolans.com/login · workspace demo · user admin · password admin123

Demo data resets periodically. Please don’t enter real personal information.

Who it is for

Built for teams like these

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★ Built-in AI assistant

New to Online Orders? Just ask.

Every TERP workspace includes an AI assistant that explains any Online Orders feature or report in plain language — so you and your team are productive from day one, no manual required. It answers from TERP's own guides, anytime.

Run your whole business on TERP

Every module shares one ledger, one customer list and one login.

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